Privacy policy

Last updated: February 11, 2026

At Just Sister Things, we are committed to creating a seamless and trusted shopping experience for you. We operate this store and website, including all related information, content, features, tools, products, and services (the “Services”), to offer a curated and elevated experience. Our store is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, interact with, or make a purchase through our Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any part of the Services, you acknowledge that you have read and understood how your information is collected, used, and disclosed as described below.

Please note: We currently offer exchanges only and do not accept returns.

Personal Information We Collect or Process

When we refer to “personal information,” we mean any information that identifies or can reasonably be linked to you or another individual. This does not include information that has been anonymized or de-identified.

Depending on how you interact with our Services, your location, and applicable laws, we may collect or process the following categories of personal information:

Contact details such as your name, address, billing and shipping address, phone number, and email address
Financial information including payment details such as credit/debit card information, transaction details, and payment confirmations
Account information including your username, password, preferences, and settings
Transaction information such as items viewed, added to cart or wishlist, purchased or exchanged
Communications with us, including details shared when you reach out for support
Device information including IP address, browser type, and device identifiers
Usage information including how you interact with and navigate our Services

Personal Information Sources

We may collect personal information from:

You directly, when you create an account, make a purchase, or contact us
Automatically through your interaction with our Services, including cookies and similar technologies
Our service providers who support our operations
Our partners or other third parties

How We Use Your Personal Information

Depending on your interaction with us, we may use your personal information to:

Provide, tailor, and improve our Services
This includes processing orders, payments, and exchanges (we do not offer returns); managing your account; remembering preferences; arranging shipping; and creating a more personalized shopping experience.

Marketing and advertising
We may send you updates, offers, and promotional communications, and show you relevant advertisements based on your interactions with our store.

Security and fraud prevention
To protect your account, ensure secure transactions, and detect or prevent fraudulent or malicious activity.

Communicating with you
To respond to inquiries, provide support, and maintain our relationship with you.

Legal purposes
To comply with applicable laws, respond to legal requests, and enforce our policies.

How We Disclose Personal Information

We may share your personal information in certain circumstances, including:

With Shopify, vendors, and service providers who support our operations (such as payments, shipping, analytics, and customer support)
With business and marketing partners for advertising and promotional purposes
When you request or consent to such sharing (for example, shipping integrations or social logins)
Within our corporate group or affiliates
In connection with legal obligations, enforcement of policies, or business transactions such as mergers

Relationship with Shopify

Our Services are hosted by Shopify. Shopify may collect and process personal information related to your interaction with our store in order to provide and improve the Services.

Your information may be transferred to Shopify and relevant third parties, including those located outside your country of residence. Shopify may also use data from interactions across merchants to enhance functionality and personalization. In such cases, Shopify is responsible for handling requests related to your personal data for those purposes.

Third-Party Websites and Links

Our Services may include links to third-party websites or platforms. We are not responsible for their privacy practices or content. We recommend reviewing their policies before sharing any information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals below the age of majority. If such data has been provided, please contact us to request its deletion.

Security and Retention of Your Information

While we take reasonable measures to protect your data, no system is completely secure. We encourage you to avoid sharing sensitive information through unsecured channels.

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce policies.

Your Rights and Choices

Depending on your location, you may have rights such as:

Accessing your personal information
Requesting deletion or correction
Receiving a copy of your data
Managing communication preferences

You may exercise these rights by contacting us using the details below. We may verify your identity before processing requests.

Complaints

If you have concerns about how your information is handled, you may contact us directly. You may also have the right to approach your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page along with the revised “Last updated” date.

Contact

For any questions or requests related to this Privacy Policy, you can reach us at:

Email: clientcare@justsisterthings.com
Address: B-207, 1st Floor, Okhla Industrial Area, Phase 1, New Delhi, Delhi 110020, India